IELTS LISTENING
CAR INSURANCE
WOMAN : Hello… motor insurance department…
MAN: Oh hello… I’d like to ask about insurance for my car.
WOMAN: Yes, of course. I’ll just take a few details. What’s your name?
MAN: Example Patrick Jones.
WOMAN: And your address?
Attempt full listening test…
MAN: Q1 It’s 27 Bank Road.
WOMAN: 27 Bank Road. Is that in Greendale?
MAN: Yes.
WOMAN: And what’s your daytime phone number?
MAN: My work number is Q2 730453.
WOMAN: And could I ask what your occupation is?
MAN: Dentist.
WOMAN: OK… now a few details about your car… What size is the engine?
MAN: It’s 1200 CCS.
WOMAN: Thank you… and the make and model?
MAN: It’s a Hewton Sable.
WOMAN: Could you spell the model name please?
MAN: Yes… Q3 S-A-B-L-E.
WOMAN: Ah yes.., thanks. And when was it made?
MAN: 1997.
WOMAN: Lovely… right… I presume you’ve had a previous insurer?
MAN: Yes.
WOMAN: Right… we need to know the name of the company.
MAN: Yes… Q4 it was Northern Star.
WOMAN: Thank you, and have you made any insurance claims in the last five years?
MAN: Yes… one in 1999.
WOMAN: And what was the problem?
MAN: Q5 It was stolen… but…
WOMAN: That’s fine, Mr. Jones… that’s all we need to know at the moment…
WOMAN: And will there be any other named drivers?
MAN: Just the one…
WOMAN: And his name?
MAN: Simon Paynter.
WOMAN: Could you spell the surname please?
MAN: Q6 P-A-Y-N-T-E-R.
WOMAN: OK thank you… And what relationship is he to you?
MAN: Q7 He’s my brother-in-law.
WOMAN: And what will you or Mr. Paynter be using the car for?
MAN: Well… mainly for social use…
WOMAN: Social use (murmuring). Will you be using it to Q8 travel to work?
MAN: Yes… sometimes.
WOMAN: …Anything else?
MAN: No. That’s it…
WOMAN: And finally… when would you like to start the insurance?
MAN: I’ll need it from the 31st of January.
WOMAN: Right… Mr. Jones… I’m getting a couple of quotes coming up on the computer now… and the best bet looks like being with a company called Q9 Red Flag.
MAN: Yeah.
WOMAN: And that comes out at Q10 $450 per year…
MAN: Well… that seems OK… it’s quite a bit lower than I’ve been paying up to now…
WOMAN: Great… so would you like me to go ahead with that?
MAN: Sure… why not?
WOMAN: How would you like to pay?
Great