IELTS LISTENING S57T1
INCIDENT REPORT
MAN: Hello, you are through to the complaints department at Clifton Antiques. Before we begin I’ll just need to take a few details from you. Is that okay?
 
WOMAN: Yes, of course, no problem.
 
MAN: Okay, can I please have your full name?
 
WOMAN: My name is Anna Lumley. That’s Anna L-U-M-L-E-Y.
 
Attempt full listening test…

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