IELTS LISTENING S48T2
WOMAN: Hi. It’s Laura Cariton here. We’ve just arrived at the holiday flat, but I can’t get the hot water and heating to work.
MAN: Oh right! That’s easy. Don’t worry. In the upstairs cupboard, you’ll find the water heater. You’ll see three main controls on the left at the Q11 bottom of the heater. The first one – the round one on the far left – is the most important one for the heating and hot water. It’s the main control switch. Make sure it’s in the ‘on’ position. The switch is ‘off’. That’s probably what’s happened – it’s got switched off by mistake.