IELTS LISTENING
KT Furniture Customer Order Form
KT Furniture: Good afternoon, KT. Furniture. Can I help you?
Sue Brown: Ah, hello. Yes, Um, I’m setting up a new office, and I don’t have internet access yet, but I’d like to place an order for some furniture.
KT Furniture: That’s fine. You can do it over the phone, and I can fill in the form for you this end.
Sue Brown: Oh, great. Thanks.
Attempt full listening test…
KT Furniture: I just need to take a few customer details first, if that’s okay.
Sue Brown: Yes, fine.
KT Furniture: What name is it?
Sue Brown: My name? Yes. Oh, it’s Sue Brown
KT Furniture: Thanks. And what’s the name of your company? Was Brown?
Sue Brown: It’s a clothing company. It’s cooled. Drift. You best.
KT Furniture: Okay, I’ll just note that down Q1 dress
Sue Brown: best no your best.
KT Furniture: Oh, right. Going it. So you make smart clothes?
Sue Brown: Yes. Formal dress for weddings and special occasions that we also repair and alter clothes.
KT Furniture: And where are you located? What’s your postal address?
Sue Brown: Right. Well, we’re on Q2 Kirby Trading estate.
KT Furniture: Kirby. How do you spell that?
Sue Brown: It’s K I R B Y?
KT Furniture: Oh, I know that area. It’s new Hampton Road, isn’t it?
Sue Brown: Yes, that’s right. Number 210 in south. Down.
KT Furniture: Okay. And can I have a contact number for our delivery man?
Sue Brown: Sure. It’s probably best if I give you my mobile number. Okay. The numbers are Q3 9356788545
KT Furniture: Okay,
Sue Brown: No. 788545
KT Furniture: Okay, that’s great. Now, just a couple more questions before I take your order. Fine We have to delivery dates this month, and you should be able to have either.
Sue Brown: When are they?
KT Furniture: Well, there’s one on the 16th of the month. But there’s a charge of $40 for that one
Sue Brown: Lets a lot,
KT Furniture: or there’s option two, which is the end of the month. I’ll have to confirm the date later on. That’s a free delivery.
Sue Brown: I’ll take option two. Thanks. I don’t want to pay a charge.
KT Furniture: Okay. Oh, no. Down Q4 no charge.
Sue Brown: We haven’t organized the office yet, so there should be plenty of time.
KT Furniture: And lastly, you don’t have an account with us. So how would you like to pay?
Sue Brown: I’ll pay by credit card.
KT Furniture: Okay. Will that be Visa?
Sue Brown: Is Q5 American Express okay?
KT Furniture: Absolutely fine. So what would you like to order?
Sue Brown: Well, I’ve been looking in your catalog and you have some office chairs that look very comfortable for our type of work.
KT Furniture: Is there an item code?
Sue Brown: Yes. It’s a.s.a.p 23.
KT Furniture: Okay. Those chairs come in pink, white, and Q6 black
Sue Brown: Yes, the pink looks nice, but I think the darker color is better for us. You can see light materials on it more easily. That’s true. We’ll have five of those, I think.
KT Furniture: Okay, I’ve got that. Anything else?
Sue Brown: Do you have any striped met?
KT Furniture: I’m sorry. Not at the moment. They’re out of stock. We should have some in next month.
Sue Brown: Never mind. Um well, I don’t like to have your Q7 glass desks.
KT Furniture: They’re lovely, aren’t they?
Sue Brown: Yes. He seemed to have two sizes.
KT Furniture: Basically large or small. I think the code for the small ones is
Sue Brown: I think we’ll have the large ones. The code here is Q8 TG 586
KT Furniture: Okay, so that’s two glass desks. Any lumps for those?
Sue Brown: No. We have to get special lamps for our work.
KT Furniture: Oh, I see Do you have another supplier for those?
Sue Brown: Yes, Um, we don’t need some furniture for our customers, though.
KT Furniture: Okay. For a waiting area or something.
Sue Brown: Well, we have to discuss the work with them, so we need a nice So for order
KT Furniture: something soft. And
Sue Brown: I thought liver.
KT Furniture: Ah, yes, a good choice.
Sue Brown: And there’s a three-seater here Dfd44 that seems to be in red cream or chocolate brown.
KT Furniture: Yes, it does come in Q9 yellow as well.
Sue Brown: Yeah. I thought of red, but that sounds lively. Yes, I’ll have that color. I think brands a bit too dull. And cream shows the dirt too much.
KT Furniture: Yeah, you’re right. Anything else? The Q10 coffee table, perhaps?
Sue Brown: Yes, I think so. Maybe t X 22. The silver one.
KT Furniture: A very good choice.
Sue Brown: Well, that’s it, I think.
KT Furniture: Okay. I’ll just add that up for you then. Take your credit card details.