IELTS LISTENING
THORNDYKE’S BUILDERS
Customer: Good morning. Is that Mr. THORNDYKE
THORNDYKE: Speaking? How can I help?
Customer: I’ve got quite a few things which need painting and fixing in the flat. And I wondered whether you’d be able to do the work.
THORNDYKE: I’m sure I’ll be able to help, but let me take down a few details.
Customer: Yes, of course.
Attempt full listening test…
THORNDYKE: Well, firstly, how did you hear about us?
Customer: It was my friend May Hampton.
THORNDYKE: Thorne Dykes.
Customer: Good morning. Is that Mr. THORNDYKE
THORNDYKE: Speaking? How can I help?
Customer: I’ve got quite a few things which need painting and fixing in the flat. And I wonder whether you’d be able to do the work.
THORNDYKE: I’m sure I’ll be able to help, but let me take down a few details.
Customer: Yes, of course.
THORNDYKE: Well, firstly, how did you hear about us?
Customer: It was my friend, May Hampton. You did some excellent work for her a couple of years ago. Do you remember?
THORNDYKE: Oh, yes. That was in West Park Flat’s lovely lady.
Customer: Yes, she is.
THORNDYKE: Andi, what’s your name, please?
Customer: It’s Edith. Q1 Pargetter.
THORNDYKE: Can you spell your surname, please?
Customer: It’s P-A-R-G-E double T-E-R
THORNDYKE: Double T. Right on. Do you live in West Park Flats as well?
Customer: No, actually, it’s Q2 east Park flat for
THORNDYKE: all right. That’s over the road. I seem to remember. Quite difficult to get to.
Customer: Yes, it’s at the back of the Q3 library.
THORNDYKE: Right on O on, DA. What’s your phone number?
Customer: Eight, seven, five, nine, three, four. But I’m out a great deal in the afternoons and evenings.
THORNDYKE: So would the best time to ring you be in the Q4 morning?
Customer: Yes.
THORNDYKE: Fine. I’ve made a note of that. Can I just ask? I’ll be in a van and I No, parking is rather difficult around your flat. Where would you recommend?
Customer: Well, I always tell people in larger vehicles to park by the Q5 postbox on the other side of the road from the entrance.
THORNDYKE: Good. Thanks.
Customer: And will you be able to give me a full itemised quote?
THORNDYKE: Oh, yes. I’ll list all the jobs separately with individual Q6 prices.
Customer: That would be a great help.
THORNDYKE: No problem. Now. Now, what would you like me to do?
Customer: Firstly and most urgently, is in the kitchen with all the weather damage, the Q7 glass in the door has cracked. And I need that fixing,
THORNDYKE: I presume you mean replacing?
Customer: Oh, yes. And as soon as possible
THORNDYKE: we’ll do is come round tomorrow morning and do that immediately.
Customer: Thank you so much. The other things aren’t so urgent. But
THORNDYKE: now, Mike, a note of everything you want doing
Customer: well in the kitchen. I’d like some painting doing
THORNDYKE: all the kitchen walls,
Customer: just the area over the Q8 cooker. It’s very greasy,
THORNDYKE: right? It does tend to get that way.
Customer: Yes,
THORNDYKE: well, if you want a proper job done. What needed though we stripped the old pain on plastering about a Q9 week before I paint it,
Customer: Of course. Now May tells me you also do work in the garden.
THORNDYKE: That’s right.
Customer: Well, I’d like you to replace of Q10 fence.
THORNDYKE : Just one.
Customer: Yes, at the far
THORNDYKE: Fine. Should be a problem.
Customer: And that’s the lot
THORNDYKE: Fine. Yeah. As I say, I can come round tomorrow morning to look over things with you.
Customer: But that’s great. Thank you.
THORNDYKE: So I look forward to seeing you tomorrow at.