IELTS LISTENING
Total Health Clinic
Carl Rogers: I come and take a seat.
Julie Garcia: Thank you.
Carl Rogers: My name’s Carl Rogers. And I’m one of the doctors here at the title Health clinic. So I understand this is your first visit to the clinic. Yes, it is Okay, Well, I hope you’ll be very happy with the service. Your saviour. So if it’s alright with you, I’ll take a few details to help me give you the best possible service Sure So can I Cheque? First of all, that, we have the correct personal details for you. So your full name is Julie and Garcia.
Julie Garcia: That’s correct.
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Carl Rogers: Perfect. And can I have a contact phone number?
Julie Garcia: It’s Q1 219 442 9785
Carl Rogers: okay. And then can I just check that we have the correct date of birth?
Julie Garcia : Q2 October 10th 1992
Carl Rogers: Oh actually, have 90 91. I’ll just correct that now. Right? So that’s old boot. Now, I just need a few more personal details. Do you have an occupation or full-time or part-time?
Julie Garcia: Yes. I work full-time in Esterhazy. You know, the restaurant chain? I started off as a waitress there a few years ago, and I’m a Q3 manager now.
Carl Rogers: Oh, I know them. Yeah, they’re down on 114th straight out day.
Julie Garcia: That’s right.
Carl Rogers: Yeah, I’ve been there a few times. I just love these salads. That’s good to hear Right? So one more thing I need to know before we talk about why you’re here, Julie. And that’s the name of your insurance company.
Julie Garcia: It’s Kali life insurance. That Q4 Cawley.
Carl Rogers: Excellent. Thank you so much. Now. Julie, let’s look at how we can help you. So tell me a little about what brought you here today.
Julie Garcia: Well, I’ve been getting pain in my Q5 knee. The left one. Not very serious at first, but it’s gotten worse. So I thought to see someone about it.
Carl Rogers: That’s certainly the right decision. So how long have you been aware of this pain? Is it just a few days, or is it longer than that?
Julie Garcia: Longer? It’s been worse for the last couple of days, but it’s three Q6 weeks since I first noticed it. It came on quite gradually, though, so I kind of ignored it at first.
Carl Rogers: And have you taken any medication yourself or traded it in any way?
Julie Garcia: Yeah, I’ve been taking medication to deal with the pain Tylenol, and that works okay for a few hours, but I don’t like to keep taking it.
Carl Rogers: Okay. And what about heat treatment? We tried applying heat.
Julie Garcia: It’ll No, but I have been using ice on it for the last few days on.
Carl Rogers: Does that seem to help the pine? It’ll
Julie Garcia: a little Yes.
Carl Rogers: Good. You look as if you quite fit Normally I am. Yes. So do you do any sport on a regular basis?
Julie Garcia: Yes. I play a lot of Q7 tennis. I belong to a club. So I go there a lot. I’m quite competitive. So I enjoy that side of it as well as the exercise. But I haven’t gone since this started.
Carl Rogers: Sure. And you do any other types of exercise?
Julie Garcia: Yeah. I sometimes do a little swimming, but usually just when I’m on vacation. But normally I go Q8 running a few times a week, maybe three or four times.
Carl Rogers: So your legs are getting quite a pounding. But you haven’t had any problems up to now.
Julie Garcia: No, not with my legs. I did have an accident last year when I slipped and hurt my Q9 shoulder, but that’s better now.
Carl Rogers: Excellent. Do you have any allergies?
Julie Garcia: No. None that I’m aware of.
Carl Rogers: And you take any medication on a regular vice is
Julie Garcia: well, I take Q10 vitamins, but that’s all. I’m generally very healthy.
Carl Rogers: Okay, well, let’s have a closer look and see what might be causing the problem.